Commercial cleaning in Sydney, set and forget

Commercial work covers the whole Sydney metropolitan area, from Penrith in the west out to the coast, and from the Hawkesbury down to Campbelltown. We are based in Kellyville, so the Hills District is our own patch: Castle Hill, Bella Vista, Baulkham Hills, Rouse Hill, Beaumont Hills, Cherrybrook and the suburbs around them.

House cleaning runs closer to base, inside the 15km ring drawn around Kellyville on the map above. The full suburb lists and a postcode checker are on the service area page, and if your address sits on the edge of it, put it on the quote form and we will confirm before we book anything.

It depends on how hard the space is used, and it gets set area by area at the walkthrough rather than sold as a package. A working office is usually cleaned after hours, daily or a few times a week, with kitchens and bathrooms on the shorter cycle. Gym floors and change rooms are daily and overnight. Clinics and childcare centres run daily on the areas that matter and a set weekly roster on the rest. Warehouses and building sites are scheduled around the work rather than the calendar.

Whatever the answer is for your site, every area and task gets a frequency written against it, so the schedule is a document rather than a memory.

Most commercial work happens after hours, so access is one of the things we settle at the walkthrough and write into the scope before the first clean, alongside every area and every task. It is treated the same way as the rest of the scope: agreed once, in writing, so it does not depend on who is rostered on.

Every cleaner completes background checks and holds a current police clearance certificate, and we manage each visit ourselves and check the work against the written scope rather than leaving the building to look after itself.

The baseline is vacuuming and floor care, mopping and hard floors, bathroom and amenity sanitation, internal and external glass, rubbish and waste removal, and consumables put back, which means hand soap, sanitiser, bin liners and paper products. Carpet steam cleaning, pressure washing of external surfaces and general site care sit alongside it and are priced with the rest rather than sprung on you later.

The scope is written per site, so that list is the baseline and not the limit. Whatever your building needs on top of it goes on the list at the walkthrough and stays in the written scope. There is a page for each of our specialities under services.

Three questions sort most of it out. Is the scope in writing, area by area with a frequency against each one, or is it a verbal promise that moves with whoever turns up. What happens when a clean falls short, and is that answer in writing too. And who is actually managing the work between visits.

For our part, the scope is written per site, the remedy is the Crown Guarantee, and there is no long-term lock-in. The reviews are 5.0 from 57 Google reviews with none below five stars, and we are a Kellyville business rather than a citywide franchise.

Free, and no obligation. Four questions on the form below, then we call to arrange a ten or fifteen minute walkthrough of the site. We price the scope that comes out of that walk and put the number in writing.

Nothing is quoted blind over the phone, because the things that move the price are the layout, the traffic and the spots that get missed, and none of those come across on a call. There is no lock-in contract and the Crown Guarantee applies from the first clean.